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Dr. Eric Lim, Managing Director for Sologic Asia-Pacific, will be speaking about RCA in healthcare at the Hong Kong Hospital Authority Convention 2020 on 4 and 5 May 2020.  Hong Kong Convention & Exhibition Centre’
 
 

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FOR IMMEDIATE RELEASE

Causelink® Version 8.0 to Introduce AI-Powered Features for Enhanced RCA Efficiency

Midland, MI, USA – September 30, 2024 - Sologic®, a global leader in problem-solving technology, training, and facilitation solutions, is excited to announce the release of Causelink® Version 8.0. This update brings cutting-edge artificial intelligence (AI) features to Causelink to further enhance and streamline the Root Cause Analysis (RCA) process.

AI-Driven Features to Boost Productivity
Causelink Version 8.0 introduces AI-powered capabilities designed to help users work more efficiently and effectively:
  • Suggested Solutions: The new AI feature analyses your Cause & Effect diagram to suggest corrective and preventive actions, saving valuable time during brainstorming sessions. These AI-generated solutions can be seamlessly integrated into your RCA record.
  • Automated Summary Reports: Users will benefit from a new summary feature that automatically reads your Cause & Effect data and generates a concise report, minimising the effort needed to draft final documentation.
  • Data Security:  The AI agent does NOT save or comingle any customer data. Data sent to/accessed is isolated to single client accounts. Client-generated inputs/outputs are not used to train any models.

Additional Version 8.0 Highlights

  • Positive Feedback from Beta Testing: Early adopters of the new AI features have reported encouraging results. While improvements are ongoing, most beta users have found the AI tools to be highly beneficial and would recommend them to their teams.
  • Enhanced Administrative Controls: Causelink Administrators now have full control over AI functionalities, with options to enable or disable them through the Admin page.
  • Powered by Amazon Bedrock: These AI-powered features are built on Amazon’s Bedrock service, utilizing Anthropic’s advanced models. This ensures high-quality suggestions while maintaining data security within the AWS cloud environment.
  • Cloud-Only Availability: Due to the deep integration with AWS, these new AI features will only be available to Causelink cloud customers. On-premise implementations will not support these features at this time.
  • Language Support: Currently, the AI-powered features support only English, but we are actively working to expand support to additional languages in future releases.

Looking Ahead

The integration of AI into Causelink marks a significant leap forward in RCA technology. We are confident these new features will add substantial value to the RCA process, helping teams to save time and drive better outcomes.

Sologic remains committed to providing the tools and support our users need to succeed, and we look forward to the positive impact this release will have on their workflows.

About Sologic

Sologic is a global leader in root cause analysis, providing powerful tools, training, and consulting to help organizations improve problem-solving capabilities. Causelink, Sologic’s cloud-based RCA software, is used worldwide to investigate, analyse, and resolve complex problems.

Link to Press Release